Writing Task 1 (一般訓練類)建議程度 5.0-6.0#shopping#delivery#consumer rights
You ordered some items from an online shop two weeks ago, but the package has not arrived. Write a letter to the customer service department. In your letter: - provide details of your order - explain the situation and why it is causing you inconvenience - ask what action will be taken to resolve the issue
🐧 Lumi 的作答建議 — Formal Letter 正式信函
- ・開頭用 Dear Sir/Madam，結尾用 Yours faithfully（不知道對方名字時）
- ・語氣要正式，避免縮寫（don't → do not）與口語詞彙
- ・題目通常有 3 個 bullet point，務必三點都寫到，各自成段
不用註冊、不用信用卡，Beta 期間全免費